Privacy Policy
Last updated: 8 February 2026
Order57 ("we", "us", "our") is committed to protecting the privacy of our users. This policy explains what personal information we collect, how we use it, and your rights under Australian law.
What information we collect
We collect only the information needed to provide the Order57 service:
Shop details — business name, contact email, address, and pickup schedule, provided when you set up your shop.
Product information — product names, descriptions, prices, and categories you add to your catalogue.
Customer details — customer name and email address, provided when they place an order.
Order details — items ordered, quantities, special instructions, and selected pickup times.
Account credentials — email address and phone number used for login verification.
How we use your information
We use the information we collect solely to provide and improve the Order57 service. Specifically:
To display your shop and products to customers
To process and manage orders between your shop and your customers
To send order confirmations and notifications
To authenticate your identity when you sign in
To improve the service based on how it is used
We do not sell your data
We will never sell, rent, or trade your personal information or your customers' information to third parties. We do not use your data for advertising. Your information is used only to provide the Cut Collect service to you.
Australian Privacy Principles
We handle personal information in accordance with the Australian Privacy Principles (APPs) set out in the Privacy Act 1988 (Cth). We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access or disclosure.
Data storage and security
Your data is stored on servers located in Australia. We use industry-standard security measures including encryption in transit and at rest. Access to production data is restricted to authorised personnel only.
Third-party services
We may use trusted third-party services (such as hosting providers and messaging services) to operate Order57. These providers are selected for their security practices and are only given access to data necessary to perform their function. They are not permitted to use your data for any other purpose.
Your rights
You have the right to access, correct, or request deletion of your personal information at any time. If you close your account, we will delete your data within a reasonable timeframe unless we are required by law to retain it.
Changes to this policy
We may update this Privacy Policy from time to time. If we make significant changes, we will notify you via email or through the service. The "last updated" date at the top of this page indicates when the policy was last revised.
Contact us about privacy
If you have questions about this Privacy Policy or how we handle your data, please contact us at:
hello@order57.com.au